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Return & Refund Policy
At ToDo Sale, we value your satisfaction and stand behind the quality of our products. In rare cases where issues arise, we’ve established a clear and fair return & refund process to support you.
Return Policy
Returns are accepted only under the following conditions:
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The product is damaged during delivery or has a manufacturer defect.
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A return request must be submitted within 3 days of receiving the product.
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Returns will not be accepted for reasons such as change of mind, dislike, or wrong selection.
How to Request a Return:
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Contact us via our return portal or customer support.
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Submit your return request within 3 days of delivery.
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Include a video proof of the product being unboxed (recorded at the time of opening the package).
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Once approved, our team will arrange for pickup and process your return.
Refund Policy
Refunds are processed under the following terms:
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A refund will only be initiated if the submitted unboxing video clearly shows the product is damaged or has a manufacturer defect.
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Refunds are not applicable for reasons like product preference, sizing issues, or delayed delivery.
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Your refund will be processed to your original payment method within 5–7 business days after approval.
Important Notes:
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Unboxing video proof is mandatory for all return or refund requests.
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Requests submitted after 3 days from the date of delivery will be rejected.
ToDo Sale is operated under Rankboost.
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Our team
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager
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